After we have received your valid return, we will send you an email to notify you that we have received your returned item and accept or reject your return based on the inspection of the returned item.

• If your return is accepted by us, we will provide one of the following within a reasonable time: an exchange of merchandise for the item returned, a merchandise credit to your TSO Wallet, a credit to the payment card or original method of payment used to pay for the item, a cheque, or another remedy that we determine in good faith is appropriate in the circumstances.
• If your return is rejected by us (item not in its original condition, is damaged or missing parts for reasons not due to our error), we will ship back the item to you and you will be charged a shipping fee of the returned item.